Frequently Asked Questions
When will I receive my order?
After placing your order, your package will be delivered at your doorstep within 4-7 working days for ‘Ready to purchase products’ and within 5-12 working days for custom orders.
How do I track my order?
Once your order ships, you will receive an email with a tracking number and a link to track your package.
Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by location.
Can I change my order after placing it?
We process orders quickly, but if you contact us within 1 hour of placing your order, we may be able to make changes.
Are these wooden dolls waterproof?
The dolls are sealed with a matte finish and are water resistant. You can wipe off the dust with a damp cloth. Kindly avoid immersing dolls in water completely.